The point of each forward-looking association and individual is to have a superior year consistently, independent of how the quick past year was. This is because stagnation is the first phase of retrogression. So, not planning for something better than the experience of the former year is the beginning of failure. Even if the previous year was one in which all records were shattered, the best thing is still to plan for a better year. The same rule applies if the old year was not particularly good. Instead of moaning the downturn of events and sorrowing over what could have been that was not, it is best to look beyond the failures and failings of the past and plan for a better experience in the current year.
But having a better year than the previous one is not automatic, certain measures have to be taken to achieve this. Here are some of them.
To have a better year, you have to become a better person. This is because what you do is a function of who you are. Therefore, until you change, nothing around you changes. You can’t do new things until you become a new person. Your peak performance is a reflection of your installed capacity. So, until the capacity is increased, you can’t do better than your erstwhile performance. You can’t become a new person until you learn new things. Therefore, to make 2019 a better year, you have to learn new things. Find out about the new developments in your industry. Find out what the customers’ expectations are. Find out what the new technology in your industry is. What you do is directly proportional to what you know. If you do not go beyond the old knowledge with which you ran your organization in 2018, you can’t exceed your 2018 performance. But if you move from what you knew in 2018 and find out new things, then you are poised to do new things in 2019.
To have a better performance than you had last year, you have to be innovative. If you are not innovative, you will not be competitive and if you lose your competitive edge, you will be a laggard. The reason is that the market’s hunger for new products is insatiable. To have the market eating out of your hands, your organization must never cease to improve on its deliverable which is made possible by innovation. A company must never get to a point where it thinks that it has the market in its pocket because no company ever does, unless it keeps improving on its services and products. Being innovative draws customers to a company. The average human being wants to be scintillated and titillated with new products and services. That is the secret of leading companies; they never stop to astound their customers with great products and services. Even when the product itself cannot be made better than it currently is, they work on the package to make it more appealing to the customers. To keep your customers, you have to do the unusual; you have to give them what they cannot find elsewhere. This is why great companies often think out of the box to dazzle their customers and the customers reward their creativity with increased patronage.
However, being innovative does not necessarily mean coming up with an earth-shaking or record-shattering product or discovery; it could also mean simplifying issues for your customers so that they can enjoy your services and products without unnecessary hassle or hardship. That’s what banks have done by crashing the protocols attached to opening new accounts. Now, a customer can open a new bank account on his telephone.
Failure is often the first phase of success, but those who are not determined often fail to move from failure to success. Almost every successful person or organization has tasted failure. However, the difference between those who get the garland of success and those who don the shame of failure is in their determination or lack of it. Failure and disappointment are nothing but mileposts on the road to success. If you concentrate on the milepost rather than the destination, achieving your target becomes impossible. So, when you are hit by failure or disappointment, rather than becoming disillusioned, become determined. That is what Anthony Joshua did and he is today a global celebrity.