Samsung Now Credits With $100 If You Exchange Your Note7 For Another Samsung Phone
If, after all the battery explosions and two recalls, you’re still inclined to cling onto your Galaxy Note7, here’s a new reason why you should reconsider: Samsung is now offering up to $100 in credit to every customer who exchanges their Note7 for another Samsung smartphone.
Bear in mind that the new offer, which goes live on Oct. 13 at 3 p.m. ET, is only for U.S. customers, as users in other parts of the world have different recall programs in place.
“As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone, less any incentive credits already received,” Samsung wrote.
Even if you exchange your Note7 for another brand or ask for a refund, you will still receive a $25 bill credit from select carriers and retailers — again, less any incentive credits you’ve already received.
“We appreciate the patience of our consumers, carrier and retail partners for carrying the burden during these challenging times. We are committed to doing everything we can to make this right,” Tim Baxter, president and COO of Samsung Electronics America, said in a statement.
While the Note7 is now effectively and officially as dead as a doornail, some lingering questions remain. We’ve asked Samsung for an updated explanation of what, exactly, caused the Note7 issues — currently it seems the company never really found out — but have not yet heard from them.
There’s also the question of the financial fallout of the Note7 debacle, which by one estimate could go as high as $17 billion in losses. We’ll know more about that in a few months when Samsung releases its earnings report for 2016.