Standard Chartered gets global recognition

Standard Chartered Bank on Thursday said it had won awards in 17 countries and six regions during the Global Finance Magazine’s 2015 Best Consumer Digital Bank Awards in Asia, Africa and the Middle East.

A statement by the bank quoted its Chief Executive Officer, Retail Banking, Karen Fawcett, as saying, “We are delighted that Global Finance has recognised our industry-leading digital banking capabilities.

“What is central to our efforts is creating convenience for our clients, so that they have access to banking anytime, anywhere and using whatever channels they prefer.

Loading...

She added, “We have invested heavily in technology and have been infusing a strong digital service culture among our staff. By being digital by design, our digital processes are end-to-end, so that clients have access to the same, seamless experience and high quality of service, whether they engage with us through mobile, online, phone banking, at the branches, or Automated Teller Machines.”

The lender said it was awarded the Best Consumer Digital Bank in 17 countries namely, Asia Pacific (Brunei, China, Hong Kong, Malaysia, Nepal, Pakistan, Singapore, South Korea), Africa and Middle East (Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia, Zimbabwe) and Europe (Jersey).

In the Regional awards category for Africa and the Middle East, Standard Chartered said it won for the Best Website Design and the Best Information Security initiatives.