According to Seun Osewa, the creator of Nairaland.com, the microblogging platform is currently unavailable due to a server provider “taking it down.”
On Monday night, users of the website had reported being shut out, raising the possibility of hacking.
A review of the platform revealed multiple error messages pointing to a server issue, which Osewa admitted was a penalty for failing to see an earlier abuse complaint that had been filed.
The founder noted that even though the offending information had been taken down, there was still a delay in the server user interface in a series of tweets on Tuesday morning.
Osewa posted, “Nairaland’s server was taken down because I overlooked an abuse report that was originally sent on the 14th. After the takedown, I removed the offensive content.
“The UI for bringing back the server didn’t work so it took hours to get support on how to get that done. Minutes after the forum was brought back, they took the server down again with no warning.
“I’m guessing that the content I removed was still cached on Cloudflare servers, so they could still see it. I have cleared the caches now, but they are not communicating. I hope they will communicate tomorrow.
“If you have any ideas for working with abuse teams, please share. My track record is abysmal.”
He added that it could take 48 hours of review from the host’s abuse team before the site is finally restored
“The technical support team has informed me that only the abuse team has the power to reinstate our server, that their review could take up to 48 hours, and that nothing can be done to speed up the process.
I’ve been informed that the only thing I can do is wait. It’s humbling,” he added.
Users on the network have offered their support in the interim, with some offering quicker ways to tackle the issues.
In an effort to prevent this from happening again, some of the people who responded also asked Osewa to develop Nairaland into a fully functional social media network.
