Domino’s Pizza Apologises After Employee ‘Nose-Picking’ Video Goes Viral

Domino’s Pizza Japan has apologized over a video circulating on social media showing an employee picking his nose and wiping his fingers on dough.

In a viral video, a Domino’s Pizza employee at the Amagasaki location in Hyogo Prefecture, Japan, was seen picking his nose and rubbing it on pizza dough while conversing with a colleague.

The video sparked a wave of criticism aimed at the pizza delivery titans.

However, in a statement, Domino’s apologized for the employee’s “inappropriate behavior” and promised to ensure that “something like this never happens again.”

The company stated that the statement was issued “not long after the incident,” and that no pizza dough was used and all remaining dough was discarded.

It stated that the store in question had ceased operations and that the employees featured in the video would be disciplined in accordance with employment standards.

“Apology and notice regarding inappropriate behavior by our employees. We would like to report on the progress of our internal investigation and response to the inappropriate behaviour by our employees that is currently being spread on social media,” the statement reads in part. 

“It has been determined that this photo was taken by a part-time employee of the Amagasaki store in Amagasaki City, Hyogo Prefecture, at around 2 a.m. on February 12, after business hours had closed.

“The dough used in the video is at a stage before fermentation is complete, and we have confirmed that it has not been used yet, as there is a 24-hour fermentation process. The fabric was disposed of before being used.

“Additionally, all fabrics in the store are being disposed of. Additionally, the store ceased operations as of February 12th.

“The employees involved in this incident will be dealt with strictly in accordance with the company’s work regulations. We would also like to inform you that we are considering strict legal measures.

We deeply apologize for the inconvenience and inconvenience caused to our customers. From now on, the entire company will make every effort to prevent recurrence and restore trust.”


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